Price Match Promise

Our price matching policy ensures you always get the best deal on all of our products. If you find the same item cheaper, contact us, and we’ll match the price on HARTMANN Direct. Shop confidently, knowing you’re getting the most value for your money.

How to contact us

If you find one of our products cheaper on another website, you can easily claim your price match straight away. To do so, call our customer services team on 0800 028 9470 Monday to Friday or send an email to [email protected] including the following details:

• The HARTMANN Direct product code
• The name of the website
• The price of the product on the website

Once we confirm the price is lower, we'll match that price and place your order!

Terms & Conditions

• Our price match policy applies to online purchases.
• The product's price must be publicly available to qualify for a price match.
• We honour the price only after Hartmann Direct validates the claim.
• The product must be identical, including brand, model, and size.
• The website must be based in the UK.
• The item must be in stock and available for immediate delivery or collection.
• We do not price match resellers, marketplaces including Ebay, auction sites, Amazon factory outlets, home shopping networks, or liquidation sales.
• Our price match guarantee applies only to new products and excludes used or reconditioned items.
• Pricing errors, typographical errors, affiliate offers, voucher codes, gift vouchers, and other discounts are not eligible for price match claims.
• Price match can not be used in conjunction with any other offer or voucher code.
• Rebates, competitor's price match promises, competitions, free gifts, and giveaways are excluded.
• Hartmann Direct's decision on price match claims is final.
• We reserve the right to withdraw our price match guarantee at any time.
• These terms and conditions do not affect your statutory rights.
• Business trade customers are excluded from this offer.